Capgemini

Customer Success

Capgemini Transforms Their Content Business with Xyleme

 

“Xyleme enables Capgemini Academy to reuse over 30 years of history in educational materials for publishing to new digital media as well as to traditional formats.”

John May, Capgemini Academy’s learning solution architect

100 internal trainers, 60,000 documents | One source

 

The Situation: Outdated System Prevents Efficiency

Capgemini Academy provides information technology courses, translating into about 60,000 authored documents. Roughly 100 internal trainers as well as external support professionals were developing in Word and Powerpoint, content was stored outside of the learning system and all were using a 15-year old print-based learning platform to manage the content.

 

The Solution: Content Reuse Improves the Business

Switching to authoring and managing through Xyleme allowed Capgemini Academy to develop content as small learning objects, and therefore, easily reuse content across new materials. This has significantly improved the speed of content design, keeping both business leaders and customers pleased.

The Xyleme central content repository makes finding the correct content much easier, and enables control, ensuring that documents are tracked and translated only once. Thanks to single source, Capgemini is proud to now publish across multiple channels in expanded delivery formats, meeting the expectation of modern learning, including the ability to download content onto the devices they desire.

 

The Future: Efficiency Protects Their Investment

For Capgemini, it wasn’t an option to let their tremendous amount of legacy content go stale. To protect their investment not only today but also for the future, they adopted a new way of working where content development and assembly are working at maximum efficiency and Xyleme is at the center of their success.

“When the regulations changed last year, we quickly located [content] everywhere that needed to be updated. That alone saved us hundreds of hours of work and gave us the confidence that we didn’t miss anything.”
Ann Gambaro
Director of Education Content Development | MBA Education | Mortgage Bankers Association

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