3 Simple Ways to Embed Learning in the Flow of Work
Sometimes we struggle to get started because the problem seems too big. While embedding learning in the flow of work may have some challenges for your team, here are some simple ways to get started.
Add a search box in the applications learners use every day such as Salesforce or Slack and allow them to easily search your learning library.
Xyleme Content Delivery Service (CDS) Search API allows you to embed a Search Box anywhere you want. Searches can be refined by learner attributes such as role or region to filter search results to those most relevant to them.
Screen shot of search box in salesforce
Add QR codes to equipment, documents, or office banners.
QR codes provide a direct link to learning content in Xyleme CDS and can be a single job aid or video, a performance support document, whole channel of resources, or a course. QR codes allow you to target content to a specific task.
Embed links to content in forms, SOPs, or other work documents.
Like QR codes, these links can direct the learner to a single document or a whole channel of resources. Xyleme CDS Channels are dynamic queries driven by metadata added to your content making sure newly published content is included to the Channel results.
Run reports to see which content is used the most (or least). See who is accessing content and look for trends by role, department, or region. See which search terms are most popular and which appear to provide learners with the answer they’re seeking.
AND …. you don’t have to replace your LMS.
You can also feed this same content to our LMS or multiple LMSs if you have them. Unlock the power of your content by expanding your distribution options and allowing learners to access content in the flow of their work.
“Remember, corporate learning is very different from music and TV. We don’t watch learning to be entertained; we watch it to really learn something. We don’t want people to [become] addicted to the learning platform—we want them to learn something, apply it, and then go back to work. ….. What we ultimately want to do is embed learning into the platform in which [people] work, so the systems can coach and train [them] to be better on the job.” – Josh Bersin
Bersin believes that by providing the principles of spaced learning, designed repetition, practice, and competency-driven recommendations, tools like Salesforce, Slack, and even Outlook can deliver conversational interfaces right into employees’ work environment.