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In this podcast, Dr. Allison Rossett, Professor of Educational Technology at San Diego State University, discusses two kinds of performance support - Planners & Sidekicks – from her new book with Lisa Schafer titled Job Aids and Performance Support: Moving from Knowledge in the Classroom to Knowledge Everywhere.

Planners are in our lives just before or after the challenge. They help us decide if Avian Flu should alter trip plans or to reflect on how we could have improved the presentation offered at the sales meeting. Sidekicks, on the other hand, are at our side during the task. The quick food cook uses the planner as she creates the new food product. The writer pecks away and smiles at how Wikipedia sports a red line under it in this sentence. What new options does performance support open up? And why should you care?

Tags: Allison Rossett, job aids, performance support, planner, sidekick

In this podcast, Bryan Chapman, Chief Learning Strategist at Chapman Alliance, discusses one of the biggest trends he sees today in his consulting practice: the concept of single sourcing for advanced reusability.

Single sourcing is when a single production pass for content creation is output to multiple delivery formats. Bryan discusses how this trend - already highly successful in the publishing industry – is now being actively applied to training development. Bryan shares with us some of the issues his customers face creating reusable content and also gives the audience some tips to facilitate successful single-source implementation that can yield significant productivity gains.

Tags: blended learning, Bryan Chapman, learning object, single source