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  • Clark Training & Consulting
  • PS: Learning @ the moment of need
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In this podcast, Dr. Ruth Clark, a recognized specialist in instructional design and technical training, discusses her work on evidenced-based guidelines for instructional modes, methods and media. Specifically, as it relates to creating visuals.

Dr. Clark uses empirical evidence to discuss the impact of visuals on learning. While relevant visuals can improve learning up to 90%, ineffective visuals often serve no useful instructional purpose and can actually impair learning. Dr. Clark provides examples of how relevant visuals successfully illustrate the relationship among lesson topics and explains in what circumstances text and/or audio should be used to describe these visuals. She also takes time to discuss her new book, the third edition of Building Expertise to be published in September 2008.

Tags: blended learning, e-learning, instructional design, multimedia, Ruth Clark

In this podcast, Dr. Conrad Gottfredson, head of the Performance Support Lab & Seminar at the Masie Center, discusses the need for an orchestrated set of performance support tools to meet each learner’s moment of need. Dr. Gottfredson defines the five moments of need as:

1. When learning for the first time
2. When learning more
3. When remembering and/or applying what’s been learned
4. When things go wrong
5. When things change

He discusses the requirement for a multi-channel publishing platform to ensure the currency of training information and shares with the audience why he believes performance support can be a bridge to informal learning.

Tags: Conrad Gottfredson, contextual learning, multi-channel publishing, performance support

In this podcast, Elliott Masie, founder of the Masie Center and leader of the Learning Consortium, discusses informal learning, a topic that is generating lots of buzz in the industry today.

Elliott defines informal learning as a more accessible form of learning that is not structured by the organization, but rather originates with the learner and therefore includes less tracking and formality. Elliott shares with the listening audience some innovative projects leading companies are working on in the area of informal learning, some pitfalls companies have encountered along the way, and provides meaningful ways to measure the impact of informal learning. Finally, he gives us his personal views on what organizations can do to best support an informal learning environment.

Tags: collaborative learning, Elliott Masie, informal learning, web 2.0

In this podcast, Dr. Allison Rossett, Professor of Educational Technology at San Diego State University, discusses two kinds of performance support - Planners & Sidekicks – from her new book with Lisa Schafer titled Job Aids and Performance Support: Moving from Knowledge in the Classroom to Knowledge Everywhere.

Planners are in our lives just before or after the challenge. They help us decide if Avian Flu should alter trip plans or to reflect on how we could have improved the presentation offered at the sales meeting. Sidekicks, on the other hand, are at our side during the task. The quick food cook uses the planner as she creates the new food product. The writer pecks away and smiles at how Wikipedia sports a red line under it in this sentence. What new options does performance support open up? And why should you care?

Tags: Allison Rossett, job aids, performance support, planner, sidekick

In this podcast, Bryan Chapman, Chief Learning Strategist at Chapman Alliance, discusses one of the biggest trends he sees today in his consulting practice: the concept of single sourcing for advanced reusability.

Single sourcing is when a single production pass for content creation is output to multiple delivery formats. Bryan discusses how this trend - already highly successful in the publishing industry – is now being actively applied to training development. Bryan shares with us some of the issues his customers face creating reusable content and also gives the audience some tips to facilitate successful single-source implementation that can yield significant productivity gains.

Tags: blended learning, Bryan Chapman, learning object, single source