Given the complexity and frequently changing landscape of government regulation surrounding many of the Paychex product offerings, the need for rapid content authoring, content reuse/elimination of redundancies, and streamlined application of design and brand standards became a core focus of the Training and Development Center at Paychex
Noticing that IDs were spending way too much time dealing with formatting and graphics, Xyleme provided a solution for centralized maintenance of design standards and consistent application of them across various outputs through publishing templates.
Paychex noticed several opportunities for reusing material across training programs and Xyleme provided a rich content authoring suite with support for several types of reusable content that could easily be used across multiple outputs.
How does an award-winning Training department pay it forward to their employees and customers? By delivering high quality, accurate and standardized training content at the speed of business.
Paychex didn’t want to be just a client number in the eyes of their vendor. They wanted to be able to give open and honest feedback about the product and feel like their concerns were being addressed and taken into account. As a partner in the implementation and launch of Xyleme’s Office Publishing Templates, open collaboration between the two companies led to creative solutions, in a truly agile way.