Archive for March 11th, 2008
No.
It’d be nice to give you better news, but the right answer is no.
You can’t always rely on user-generated content being good, promoting e-learning, or even being there at all. You can put up a great Web 2.0 tool, like a Wiki, and get nothing out of it but blank web pages.
Getting good, sustained, useful interactivity comes from setting a content baseline, having goals, and facilitating useful communication among users. Your users and employees don’t want to write for its own sake, they want to write to accomplish something.
Are they having a useful conversation or creating a reference they’re going to want to come back and use? Can they relate it to their every day tasks in a way that’s helpful, as opposed to adding extra, unwanted chores? Will they be able to reuse their content elsewhere?
Technology gets you learning tools. Engaged users give you learning communities. I think we all know which is more useful.
It all starts with the people, not the software.
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