The 2020 Workforce and the LMS Disconnect
We recently had the pleasure of interviewing Jeanne Meister for Xyleme Voices. Based on insights from her book, the podcast looks at trends and predictions about what the workforce will look like in 2020. Jeanne packs a tremendous amount of valuable information into a 19 minute podcast, so it’s worth a full listen, but here is a small glimpse:
- In 2020, there will be five generations in the workplace. 50% will be Millennials and Gen 2020 will just be entering the workforce. This means that over half an organization’s workforce will have been hyper-connected since birth.
- By 2020, the workplace will be highly personalized and social. Social networks will be the first point of contact between companies and their future employees and internal social networks will be the primary way that workers communicate, connect and collaborate.
- Smart phones and tablets will replace personal computers as the internet connection devices of choice. The mobile device will become an office, a classroom and a concierge.
- Employee engagement will be a key driver in helping workers more efficiently find information and increase productivity.
However, before Jeanne’s hopeful predictions of the highly agile and fluid 2020 workforce connected by mobile social networks can come to fruition, the dependence on the enterprise LMS and the old modes of training delivery needs to be broken. Read more…
There is no question that the rise of social networks is creating a profound shift in the way training departments are delivering knowledge to their employees, partners, and customers. According to a 
Dawn Poulos is the primary author of this blog. She is Xyleme's VP of Marketing, writes a lot about XML, learns a tremendous amount from the training community and hopes she’s adding some insight.