The 2020 Workforce and the LMS Disconnect
We recently had the pleasure of interviewing Jeanne Meister for Xyleme Voices. Based on insights from her book, the podcast looks at trends and predictions about what the workforce will look like in 2020. Jeanne packs a tremendous amount of valuable information into a 19 minute podcast, so it’s worth a full listen, but here is a small glimpse:
- In 2020, there will be five generations in the workplace. 50% will be Millennials and Gen 2020 will just be entering the workforce. This means that over half an organization’s workforce will have been hyper-connected since birth.
- By 2020, the workplace will be highly personalized and social. Social networks will be the first point of contact between companies and their future employees and internal social networks will be the primary way that workers communicate, connect and collaborate.
- Smart phones and tablets will replace personal computers as the internet connection devices of choice. The mobile device will become an office, a classroom and a concierge.
- Employee engagement will be a key driver in helping workers more efficiently find information and increase productivity.
However, before Jeanne’s hopeful predictions of the highly agile and fluid 2020 workforce connected by mobile social networks can come to fruition, the dependence on the enterprise LMS and the old modes of training delivery needs to be broken. Read more…


Last month Xyleme had the pleasure of presenting a webinar with none other than elearning luminary Elliott Masie on “iPad, a Game Changer for Blended Learning”. During this webinar event Elliott Masie shared valuable insights on how the iPad is transforming learning within organizations, and why organizations need to offer training on the iPad.
For learning organizations, the clear challenge to meet this gold standard in their frenzied rush to mLearning will be to NOT repeat the mistakes that were made in the move from classroom to on-line training. It’s been 15 years since the introduction of computer-based training and our industry still struggles with delivering engaging eLearning, developing it in a cost effective way and achieving positive learner outcomes.
Last month, I moderated an educational webinar on mobile learning and I was fortunate enough to get some of the leading experts in the field, Judy Brown, Tyson Greer and Allison Rossett, to participate in an online panel discussion to discuss a broad range of topics around mLearning and mSupport. 